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Freight & Shipping Policy

1. General

ToolWare Sales Limited provides freight services within New Zealand under the following terms.

2. Free Into Store (F.I.S)

Orders over $350 (excluding GST) qualify for Free into Store (F.I.S) delivery.

(a) F.I.S applies to:

    • Standard B2B deliveries only
    • Carriers selected at ToolWare’s discretion

(b) Exclusions (Chargeable):

    • Urgent or overnight deliveries
    • Direct-to-customer (B2C) shipments

3. Standard Freight Charges (1st April 2026 Rates)

Pricing excludes GST and is subject to change without prior notification.

Satchel Bags

Size Max Weight Unit Price (ex GST)
Medium - 390 x 280mm 4 kg Per Parcel $13.15

Auckland Local Area

Max Weight Unit Price (ex GST)
Up to 30 kg Per Parcel $10.00

Regional (Whangarei South to Hamilton & Waikato)

Max Weight Unit Price (ex GST)
Up to 4 kg Per Parcel $10.50
4.01 - 25 kg Per Parcel $14.00
25.01 - 30 kg Per Parcel $20.50

North Island

Max Weight Unit Price (ex GST)
Up to 4 kg Per Parcel $12.50
4.01 - 25 kg Per Parcel $14.50
10.01 - 25 kg Per Parcel $18.00
25.01 - 30 kg Per Parcel $26.00

South Island

Max Weight Unit Price (ex GST)
Up to 4 kg Per Parcel $16.00
4.01 - 25 kg Per Parcel $22.00
10.01 - 25 kg Per Parcel $34.00
25.01 - 30 kg Per Parcel $45.00

Satchel Bags

Code Dimensions Unit Price (ex GST)
E11 115 x 225mm Per Parcel $9.15
E20 260 x 190mm Per Parcel $9.70
E40 325 x 235mm Per Parcel $14.80
E50 390 x 280mm Per Parcel $18.25
E60 415 x 360mm Per Parcel $26.75

Auckland Local Area

Max Weight Unit Price (ex GST)
Up to 20 kg Per Parcel $12.00

Short Haul (Whangarei - Hamilton)

Max Weight Unit Price (ex GST)
Up to 15 kg Per Parcel $18.00
15.01 - 20 kg Per Parcel $30.00

North Island

Max Weight Unit Price (ex GST)
Up to 5 kg Per Parcel $24.00
5.01 - 10 kg Per Parcel $40.00
10.01 - 15 kg Per Parcel $60.00
15.01 - 20 kg Per Parcel $80.00

South Island

Max Weight Unit Price (ex GST)
Up to 5 kg Per Parcel $38.00
5.01 - 10 kg Per Parcel $74.00
10.01 - 15 kg Per Parcel $110.00
15.01 - 20 kg Per Parcel $165.00
Service Unit Price (ex GST)
Rural Delivery Per Parcel $11.50
Residential Delivery Per Parcel $3.50
Saturday Delivery Per Parcel $10.00
Waiheke Delivery Per Parcel $32.00
Great Barrier Delivery Per Parcel $43.00
Stewart Island Delivery Per Parcel $9.60
Chatham Island Delivery Per Parcel - 3kg $28.50
(+$4.28 per additional kg)

4. Delivery Terms

    • Delivery timeframes are estimates only
    • Delays may occur due to freight providers
    • ToolWare is not liable for delays outside its reasonable control

5. Authority to Leave (ATL)

All deliveries require a signature unless Authority to Leave (ATL) has been arranged.

Where ATL is in place:

    • Goods may be left without signature
    • The customer accepts full responsibility
    • ToolWare is indemnified against any loss or damage
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